In response to the ongoing challenges presented by the COVID-19 pandemic, the team at Quick Fix is dedicated to prioritizing the health and well-being of our associates and customers. We have implemented additional measures to enhance cleaning and sanitation protocols in all our facilities, aligning with the highest standards to ensure a safe environment.
Compliance with government regulations and health safety guidelines remains at the forefront of our operational strategy. Quick Fix strictly adheres to all protocols related to the containment of Coronavirus, providing a secure framework for our daily operations.
Despite the impact on our call center due to COVID-19, we want to assure our valued customers that we are still accepting orders. However, we encourage you to utilize our online ordering system whenever possible. Please note that our call center hours have been temporarily adjusted to 10 am to 4:30 pm EST, Monday through Friday.
If you choose to call us at 1-800-721-1414, kindly leave a message and we appreciate your patience as we work diligently to respond to all inquiries. For any additional questions or concerns, feel free to reach out to us via email at [email protected].
Acknowledging the potential impact on delivery timelines, we want to inform our customers that delays may occur due to the ongoing pandemic. This situation may particularly affect exchanges and replacements. We understand the importance of your orders and are committed to keeping you informed about any potential delays.
At Quick Fix, we appreciate your understanding and cooperation during these challenging times. If you have further questions or require assistance, please do not hesitate to reach out. We value your continued trust in our services and are dedicated to maintaining the highest standards of safety and service excellence. Thank you for being a part of the Quick Fix community.